Shipping policy
Free tracked delivery, worldwide.
Your order arrives in 4–10 business days, with free tracked shipping on every order. You’ll get a tracking link by email as soon as it ships.
How shipping works
Order placed
You get an order confirmation email right away.
Prepared and packed
We prepare and pack your order within 1–4 business days.
On its way
As soon as it ships, we email you an update with your tracking link.
Delivered
Your order arrives at your door within 4–10 business days of ordering.
Business days are Monday to Friday, excluding public holidays.
Order today, at your door in 4–10 business days
That total includes the 1–4 business days we take to prepare and pack your order. No extra waiting time is added on top.
Tracking your order
Can’t find the shipping email? Check your spam or promotions folder, or email us with your order number and we’ll send your tracking link again.
Where we ship
We ship worldwide, and tracked shipping is free to every country we deliver to. Enter your address at checkout to confirm delivery to your location.
Customs and import taxes
Depending on your country, your order may be subject to import duties or taxes. If they aren’t included at checkout, your local customs office or courier may collect them on delivery.
Check your address
Please double-check your name, address and phone number at checkout. Spotted a mistake? Email support@wonderchef.ae right away and we’ll update it before your order ships.
Delays and missing parcels
Customs checks, holidays, weather or courier issues can occasionally cause a delay. If your parcel is late, or tracking says delivered but you can’t find it, email us and we’ll chase it with the courier. If a parcel is confirmed lost, we’ll send a replacement or a full refund.
Quick answers
How much does shipping cost?
Nothing. Tracked shipping is free on every order.
How long will my order take?
Most orders arrive within 4–10 business days of ordering. That includes 1–4 business days to prepare and pack your order.
When will I get my tracking link?
By email, as soon as your order ships.
Do you ship to my country?
We ship worldwide. Enter your address at checkout to confirm delivery to your location.
Can I change my address after ordering?
Yes, as long as your order hasn’t shipped yet. Email us as soon as possible with your order number.
Questions about your delivery?
Our support team replies within 1–2 business days, Monday to Friday, at support@wonderchef.ae. Please include your order number.
Delivery times are estimates and can vary by destination. Last updated: October 28, 2026.